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About Us

So what’s the story?
Story...hmmm…   Okay, how about this. Once upon a time there was a beautiful…wait, not that kind of story? Ohhh, you want a story about thecompany. Are you sure? Because I can weave one heck of a fairy tale. No? All right, all right, maybe some other time. But the story really is kind of amazing, so perhaps you’ll allow me a few tiny indulgences.
Once, when The Neutrino Group was just a gleam in its creator’s eye…actually, scratch that. Let’s start with the present and work back from there. Our mission was simple. Build the best, lightest, and most intelligent writer conceived by man.  Or woman. Suffice it to say, we just didn’t like what was out there, so we put our three and half pounds of grey matter to work on something different, something better.
How, you ask? Well, before you can make something better you have to know what’s already been tried. We analyzed every writer we could find, the Diamante, Passport, LightSpeed, even our own legacy products like the Revolution Grand and the Piper. We went so far as to track down a DiskWriter, antiquated though it is, so we could form a complete picture ofhow each writer was designed and why they were built the way they were. We didn’t look for weaknesses, we looked for strengths. Things we knew we could do better.
But you know what? Those writers are ornery little creatures. They don’t like to give up their secrets and even if they did, well, they can’t talk. Howeveryou, the reporter, are a different story. You are very vocal, and best of all, grammatically correct. We scoured every court reporting forum we could find for the positives, negatives, and could-do-betters about the machines you were using. We tracked successes, failures, and wish list items, again, with the singular goal of finding ways to improve.
The results were…interesting.  Writers, it turns out, haven’t advanced at the same rate as other technologies. Oh, there are a few exceptions, sure. But even the most revolutionary of designs incorporate reused elements which date back to…uh…well, the DiskWriter.  
When we sat down to design the Infinity we stripped our minds of preconceived notions and artificial barriers. If we could make this writer doanything in the world, what would it be? Flying and housework were scratched off the list immediately. We figured planes and teen aged children had those covered. Smaller was next on the list. Check. We could do smaller. In fact, smaller was the perfect starting place. Smaller addressed a cacophony of concerns; weight, bulky carrying cases, and most importantly, it made moving into this decade of advanced electronics and microprocessors a must. 
From that one decision our minds took off to spawn something incredible. A writer that not only surpasses what’s currently out there but also goes one step beyond to set a new precedence. We’ve done in seven years what others have failed to do in more than seventy; introduce substantial, positive changes in a stuck industry. And that, my friend, is the very definition of innovation.
So reporters I challenge you to this; say good bye to technology stagnation and turn a blind eye on those who would insult your intelligence by telling you a name and history have anything to do with making a good writer.   
Okay, that was kind of an amazing story. Now tell me why you think you’re qualified to call this the fastest, lightest, smartest, most greatest machine in the world?
Greatest. I love the word, especially when prededed by "most," because it sounds like something a four year old would use to describe their birthday party or a day at the amusement park. And truly, it’s with that kind of enthusiasm we approach the creation of our writers. Dorky? Well, maybe, but if you can’t jump up and down and get excited about what you do then you probably shouldn’t be doing it. 
But enthusiasm needs direction, otherwise you turn into one of those annoyingly bubbly people who you can’t help but smile at. You have to shape it, wrap it around your ideas and let it blanket your thoughts so when the creative juices start flowing they’re inspired. And then, of course, you need to know what the hell you’re talking about.
I could sit here and bore you with lines of rhetoric on how the lot of us have thousands of years of cumulative experience, but really, who cares? Would it matter if I told you one of us started their first business at fifteen, five have built successful, enduring businesses in the court reporting industry, three are sought after for their skills, knowledge, and public speaking abilities, and that one has a degree in Physics, an MBA, and harbors a secret fantasy of someday becoming a fiction writer? No, probably not. Those are just the boring details.
Results matter. Heard that one before? That’s because it’s true. Let me illustrate with a brief history.
January 24, 2004—The Neutrino Group purchases the little known Gemini Writer from Bill Robson, brother of Gary Robson and brother-in-law of Kathy Robson of the original Cheetah and TurboCAT software.   It’s an intriguing little machine, lots of potential, but with some serious shortcomings. First order of business; add memory, an external battery, and take this little gem from real-time only and make it court room ready. 
July 2004Make it quiet,you told us. We revisited our manufacturing processes, tightened tolerances, and added sound deadening material. And to appease the creative monster who kept insisting on more, more, more,we introduced ten colors.
July 2005—Welcome, the Gemini Piper, named after the creators daughter. I remember it fondly as the Piper was the spring board for things to come, opening our eyes to the limitless possibilities of electronics and injection molding. We designed a roomier case to fit an internal battery, added a battery gauge and were the first to introduce internal Bluetooth.
Jan 2006But can you make it quieter?  Yeah, we can do that. Say Hi to the plus keyboard, an adjustable, quiet keyboard for the Piper.
July 2007How about just a teensy bit quieter…please? Oh, how to refuse when you ask with those doe baby eyes? Even though it did require a complete internal overhaul. This was the birth of the Revolution, our first completely silent machine. We switched to articulated arms to give the machine a familiar feel, made the stroke depth semi adjustable, and upgraded to a class one, dual connect Bluetooth, giving the Revolution a 300 foot range.
Oct 2008Well…how about making it easier to adjust? For you? Anything. The Revolution Grand featured a completely redesigned case and simplified mechanics. Not only did you get easier adjustments like you asked for, we gave you more depth adjustments. And just because we like you we made sure the Rev Grand had the lightest touch and shortest depth settings of any machine. Oh, and we introduced the 20 color options you know and agonize over today.
Oct 2010Hey….I heard something…. After an accidental leak in July 2010, we finally fessed up and revealed our diabolical plans of world domination. The Infinity family of machines, including our first ever traditional machine, kicks up a flurry of attention and requests for sales astonish even us….and we already knew it would be great.
August 2011Gimme, gimme, gimme!  Perfection takes time. Do you wake up first thing every morning looking like Heidi Klum? We thought not. Only Heidi Klum can do that. Eight months after our confession we ship our first Infinity Traditional and Infinity Ergonomic machines, open a bottle of wine, and promptly fall asleep on the couch.   The Infinity features key recognition, tri connect class one Bluetooth, up to five individual microprocessors, and ground-breaking, patent pending key sensing technology. And did we mention it’s the smallest machine in the world? And the fastest, lightest, smartest, and most greatest? Just checking. 
Well…that was different. What the heck kind of company are you, anyway?
Oh, that’s an easy one. We’re awesome, and humble…but mainly awesome. We don’t look at ourselves as industry movers, we think of ourselves as complete industry relocators. Why chisel out of stone what you can make out of plastic and cover with flashing lights? In other words, there is a reason nobody carries those God awful brick cell phones anymore, or even the much improved “dumb” phones. It’s because progressive, forward thinking companies like Apple and Google have changed our realities by introducing us to things we never imagined possible. 
A writer is a writer is a writer, right? Well, we suppose…if your idea of innovation is adding a microphone or a tiltable screen. In our world we call those “duh.”   Again, it goes back to understanding what is possible. Who makes the best computer in the world? Or develops the best touch screen interface or wireless connect? Uh…not us, we can assure you of that. But that doesn’t mean we can’t take advantage of those technologies. In fact, our willingness to look outside ourselves for the best solutions made it impossible not to innovate. Instead of creating a sub-par product, we found a way to serve the industry using technologies which went above and beyond.
So there you go. We’re an awesome and humble (but mainly awesome) company with a passion for technology and a knack for thinking outside the box who believe anything is possible if you put your mind to it.
Ok, I’ll bite. Where can I learn more? Not that this wasn’t informative or anything…
Oh, the usual places. Facebook, court reporting forums, repeated calls to our main office, deep meditation and internal reflection. You can also check out our blog for informative—and entertaining—news about what we’re working on, or what we’re thinking about working on.   Bwahahaha.
For those of you who are already proud Infinity owners or are about to become proud Infinity owners (because really, do any other types exist?), we encourage you to sign up for our weekly tips and tricks emails.  We'll share best practices, frequently asked (and frequently odd) questions, and insider tips on how to get the most out of your Infinity writer.